Frequently Asked Questions

Everything You Need to Know Before You Shop

Are all your products 100% organic?

Yes! At Zawq Al Madina, we only source certified organic products that are free from synthetic pesticides, fertilizers, and GMOs.

How can I place an order?

Simply browse our website, add your items to the cart, and proceed to checkout. It’s quick, secure, and user-friendly.

Do you offer same-day delivery?

Yes, we offer same-day delivery on orders placed before [insert cut-off time] within [your delivery area/city].

Which areas do you deliver to?

We currently deliver across Dubai. You can enter your location at checkout to confirm availability.

What payment methods do you accept?

We accept Cash on Delivery (COD), Credit/Debit Cards, and Online Payment Gateways for secure transactions.

Testimonials

“Saved me a last-minute trip — and my dinner party!” I placed a same-day order when I ran out of essentials. The delivery was fast, everything was neatly packed, and the quality exceeded my expectations.
Sarah
Dubai
“Prices that make sense — and no hidden charges.” Not only do they offer competitive pricing, but the free shipping and promos really make it affordable. I’ve switched from my regular store and haven’t looked back.
Humaira
Dubai
“Customer support that actually cares.” I had a question about an item, and their support team replied within minutes. They even followed up later to make sure everything was okay. That’s rare.
Muhammad Riyan
Dubai